Provides technical support to scientific and industrial customers via phone, email, and chat while collaborating with engineering and internal teams on product solutions.

Provides Level 1 & 2 technical support for core IT applications, manages incidents with vendors and internal teams, and documents processes for business operations.

Senior Customer Success Manager drives product adoption and retention for cloud customers by partnering with them on technical optimization and workflow integration.

Senior Customer Success Manager guides enterprise customers in adopting and optimizing Lucid's cloud products to drive retention and expansion.

Manages Level 1 & 2 incident support for business applications, coordinates with vendors and internal teams to resolve technical issues, and documents processes for governance and compliance.

Senior Cloud Customer Success Manager who partners with customers to drive adoption of cloud-based visual collaboration products, manage retention, and guide technical integration.

Technical Account Manager who partners with customers to drive cloud product adoption, optimize environments, and ensure customer success and retention.

Provides technical support for energy trading front office systems, monitoring trades, troubleshooting issues, and coordinating with development teams during platform migrations.

Manages a portfolio of merchant clients, drives adoption and outcomes across their operations, and collaborates cross-functionally to solve their business problems.

Manages a portfolio of merchant clients, driving adoption and outcomes across their ERP implementation while partnering cross-functionally with product and engineering teams.

Supports sales operations by handling lead generation, client coordination, CRM management, and administrative tasks to drive revenue growth.

Answer bilingual customer calls from florists, process orders, handle billing inquiries, and resolve product/service issues for Teleflora's member network.

Manages a team of technical account managers and enablement specialists, mentors staff, and ensures enterprise customers derive maximum value from Datadog monitoring platform.

Leads a team of technical account managers and enablement specialists who educate customers on Datadog's platform, ensure customer success, and mentor direct reports.

Handles patient recruitment and engagement for clinical trials, including outbound/inbound calls, screening, and scheduling while providing exceptional customer service.

Client Success Advisor partners with key accounts to drive platform adoption, retention, and customer value while serving as a trusted advisor for GRC outcomes.

Provides technical support to Fivetran customers, troubleshoots API and product issues, and partners with internal teams to resolve customer problems.

Provides technical support to customers, troubleshoots API and product issues, and partners with internal teams to resolve problems and improve customer satisfaction.

Client Success Advisor partners with GRC platform customers to drive adoption, retention, and value realization while managing account health and coordinating cross-functional support.

Senior Support Analyst manages customer tickets, coordinates with internal teams to resolve issues, and maintains relationships with B2B commerce clients across EMEA and APAC regions.